Data Recovery Services
We love data.
I love my music collection, my vast collection of important business documents and all those years of family happy snaps. I also know what it is like to accidently remove 40 GB of your digital life with a few simple mouse clicks.
But losing 40 GB of personal files was an important life lesson for me in the digital age. Firstly I learnt the importance of backing up (and checking backups) and secondly I started to discover the world of recovering files. Most of the time when you think that your files are lost, hope can be found. They haven’t gone anywhere. It’s just that they are hidden from you, in a vast array of technology.
So I thought to myself. “Andrew, why not help others recover their missing files too?” So that’s what I have begun to do. Over the past couple of years BenO Logics has been able to help recover hundreds of thousands of files for individuals and professionals just like yourself. We have recovered Baby photos, business documents, outlook emails*, holiday photos and the alike. Whether your data is on your laptop, desktop, external hard drive or memory stick, we will (attempt**) to recover it for you.
We realise that in this market there are people charging thousands of dollars for this service and that there are hidden costs. We have an upside down price policy. We tell you the most that you’ll be charged for our services, then if it’s a simpler job, we will discount after we have done the work.
So how do I get started Andrew?
That’s a good question. To make it easy we have a simple 4 step process.
1). Identify the size of your hard drive and then contact us
2). You will receive confirmation that your hard drive has been scheduled for recovery and you’ll be given an address to post the drive to. (When say drive it can be interchanged with computer/laptop/external drive, etc).
3). Once your drive arrives, our technical team will start the process of recovering data
4). Once complete, we ask that you settle any accounts and then we will promptly ship the drive, and your data back to you free of charge.
Important things to know.
Recovering data takes a long time. Most of the time we have to work with the 1 and 0s that make up your data (for those technically inclined read this for more information). Our average turnaround time is around 8 weeks. The larger the hard drive, the longer the process takes (there are a lot more 1 and 0s in a 2 TB hard drive, than a 160 GB hard drive – 2TB = 2000GB). We will keep you updated via text/email along the way.
Hard drives are delicate devices; it is quite possible that our technicians will tell you that unfortunately we can’t recover your data. In these cases, we will refund any deposits and return the drive to you free of charge. The only cost is a $20 administration charge.
*Sometimes only part of the outlook email file can be recovered, and it’s next to impossible to recover emails from ½ an outlook database, sorry.
**Yes attempt, we can’t guarantee anything. Especially when it comes to flash storage (memory sticks, USB drives, SD Cards, Compact Flash cards, etc), hard drives that have sustained physical damage from the natural effects of gravity, nor natural disasters. But what we can guarantee is that we will have our best staff working on your data. That your data will remain confidential and we stand by our promise that it’s only $20 if we can’t recover anything.